Barcode Values Not Populating in Forms

Most common issue preventing the Barcode Reader - Code2700 from populated a scanned barcode into a CartoPac Mobile form is due to configuration. Below are steps to perform initial repairing of the device in Windows Bluetooth settings.

Common results requiring repairing Bluetooth connections to the Code2700 are:

• Barcode 2700 Connected but not populating fields in Cartopac Touch
• User is getting the beep on scanning the barcode of a pipe, but nothing is happening in the application.

Resolution Steps:

1. Verify application window is in focus, have user try again.
2. Verify in Windows Bluetooth that HID device is connected and barcode scanner is matching serial# to Windows HID Device number.
3. Un-pair device in Windows Bluetooth. Add it back. Verify serial# and have user retry.
4. If the above steps do not work. Have user reboot tablet. Try again after reboot.
5. Remove battery from 2700. Wait 30 seconds. Repeat step #3 if necessary.
6. If all steps above, do not work. Refer to code 2700 install documentation. Reset unit back to factory defaults. Update unit. Re-pair the device. Put device back in keyboard mode. Etc.