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(AI KB) PCS: Job Services Stuck on "Queued" - How to Restart Job Services

By Hector Jimenez Updated

Guide Key Point: How to resolve the issue where your PCS Jobs are stuck in "Queued" status, within the 'Job Service Viewer'

 

Note: This article is for a Job Service that has stopped or hung up. If you've already restarted Job Services, but the issue persists, this is not the correct KB Article for your issue.

 

  1. On the Windows Device running PCS Job Services, locate and launch 'Services' by searching via the Windows Explorer.



  2. Once you've launched Services, locate the PCS Job Services 2.X - where X is the version of PCS you are using on your device.



  3. Right Click on the Job Services that and select 'Stop'



  4. Once stopped, you're going to Right Click on the Job Services again and Select 'Start'



  5. Check your PCS Job Service Viewer in your PCS application - you should now see your Jobs Processing and your Job Service Status as 'Running'

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