Purpose- This article will provide troubleshooting steps when a user has connected a Geode and is not seeing any satellites.
NOTE: We would first want to know who long it has been since they have used geode. Depending on the length of use it could take up to 25 mins of open sky to align back up.
- At the beginning of each workday, Geode may need to be turned on and left outside under an open sky for at least a few minutes to obtain a 3D GNSS fix (indicated by the amber light flashing) and then a DGPS fix (indicated by the solid amber light).
- First disconnect from our FDC application.
- Connect to the Geode Connect application.
- Open Receiver configuration>Advanced, change the SBASS, E.G from Auto to WAAS.
- Select Save.
- Disconnect from the Geode Connect application.
- Other steps are as follows:
- Verify NEMA sentence- Specific NMEA sentences need to be enabled for the receiver to view certain satellites. In most instances, the default NMEA sentences are sufficient. The Geode Connect utility (or a terminal connection) can be used to enable these sentences. Some devices such as EM sensors and GPR (Ground Penetrating Radar) require only one or two sentences to be enabled (which may not include satellite information).To verify and enable the GGA, GNS, GSA, and GSV sentences that contain satellite information, as well as other NMEA sentences, select Receiver Configuration (Settings) > NMEA Sentences. The defaults for all Geode models include GGA, GNS, GSA, GST, GSV, RMA, RRE, and VTG.
- Perform a Soft Reset- The Geode Connect software utility can be used to Soft (Warm) Reset the Geode. From Menu > Receiver Configuration > Advanced > Receiver Reset > Reset Options, select Soft Reset. It may take a couple of minutes to reload and show data again.
- Lastly, Preform A factory Reset- Resetting the Geode to factory defaults is not recommended unless necessary. If the receiver is reset to factory defaults (a Hard Reset), a new almanac and ephemeris will need to be downloaded to the receiver. To obtain the most accurate position, the receiver must be turned on and left outside under an open sky for at least 25 minutes and sometimes longer.
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