Overview
This article explains how to create a new CartoPac account for a user who needs a field collection role. Follow the steps below to set up the account and provide the user with their login credentials.
What you'll need
- The user's full name
- The user's email address
- The user's phone number
Steps to create the account
- Log in to the CartoPac administration portal with your admin credentials.
- Navigate to User Management and select Add New User.
- Enter the user's full name, email address, and phone number in the required fields.
- Under Role, select Field Collection from the dropdown menu.
- The system will generate a temporary password for the new account.
- Click Save to create the account.
- Provide the user with their temporary password and instruct them to change it upon their first login.
First login instructions for the user
When the user logs in for the first time, they will be prompted to create a new password. The password must meet the following requirements:
- At least 8 characters long
- Contains at least one uppercase letter
- Contains at least one number
- Contains at least one special character
Need help?
If you encounter any issues during account creation, contact the support team by submitting a ticket through the Help Center.